Getting Started
Because of Money Transmitter Licensing requirements, StringPay will first launch in California and Nevada, with all other US states and Canada to follow soon after.
iOS (iPhone, iPad), Android (phones and tablets), and any computer with a modern browser.
StringPay has a PWA that can be installed following these steps:
- On your iPhone or iPad, open Chrome browser (install it if needed, Safari might not be compatible)
- Go to StringPay application address: https://app.stringpay.io
- At the top right of the address bar, tap Share .
- Find and tap Add to Home Screen.
- Confirm or edit the website details and tap Add.
StringPay has a PWA that can be installed following these steps:
- On your Android device, open Chrome browser
- Go to StringPay application address: https://app.stringpay.io
- Tap Install
- Follow the on-screen instructions
StringPay has a PWA that can be installed following these steps:
- On your computer device, open Chrome browser
- Go to StringPay application address: https://app.stringpay.io
- At the top right of the address bar, click Install
.
- Follow the on-screen instructions
Pricing
No, StringPay is entirely free to install, all features are available to all users who successfully complete the KYC/KYB process (free).
By charging a transaction fee when you on-board money to the platform or when you off-board money out of the platform. No fee for transactions between participants on the platform.
Absolutely, above a certain transaction volume on the platform, you are eligible for discounted transaction fees. Contact us!
Using StringPay
Signing up and going through KYC/KYB verifications is a matter of minutes. In some circumstances, our financial partner Bridge.xyz and its verification provider Personae might require additional verification that can delay the completion of the verification by a few hours.
In order to pay a project or an individual on StringPay, you must first deposit money from your bank account to your StringPay wallet, which might take from few minutes (wires) to few days (ACHs)
Receiving money is immediate, even though withdrawing it from your StringPay wallet to your bank account might take from few minutes (wires) to few days (ACHs)
After successfully verifying your profile (KYC for individuals, KYB for businesses), you will be able to use the "deposit" and "withdraw" features of the StringPay application, with either ACH or wires from/to your bank account. (Credit card support coming soon)
For questions, our chatbot (messenger icon at the bottom right of the screen), and our phone line listed on our contact page, are the fastest way to get an answer.
For suggestions and feedbacks, you can use the "Feedback" button within the application, shown vertically on the right side of the main interface page (after sign-up/login).
For problems requiring immediate attention, we suggest to use the email address on our contact page.